Mail read into dated tasks, documents read into verified fields, milestones pushed the moment they happen — the repetitive half of the desk, automated.
Most of a forwarding desk's day is re-typing: the arrival notice into a task, the draft BL into a checklist, the status into an email. That work has a salary attached — several of them.
Intent extraction reads the arrival notice, dates the deadline from the mail, and routes it to the right desk — sales, support or billing.
OCR lands the scan on the right job; the draft is compared field-by-field against the record before anyone approves it.
Due, one day over, three days over — each fired once, recorded, silent when the work is done. No follow-up lives in anyone's memory.
Every milestone fires a signed webhook. The customer's system knows before the customer thinks to ask.
AI runs behind a gateway you control — point it at a self-hosted GPU model or a paid provider. Either way, your mail and documents never train a public model.
The routing, reminders and checks are exact rules that work with AI switched off. AI raises the ceiling; it is never the floor your operations stand on.
Your shipments, your salaries, our arithmetic — every step shown. The defaults are modest on purpose.
90
desk hours per month spent re-typing
0.6
full-time operators that work amounts to
2,250
salary value per month, in your currency
120 shipments × 45 min ÷ 60 = 90 hours; ÷ 160 working hours = 0.6 operators; × 4,000 salary = 2,250 / month.
